GUARANTEES
Holiday Price Guarantee – Lowest Price, Guaranteed on All Brands!
Buy a vaporizer from TVape between November 11, 2026, and January 3, 2027, and if we lower its price before January 3, we give you the difference as store credit. TVape's own proprietary in-house brands, Zeus, Utillian, Tronian, and LITL, also come with a 30- or 100-day money-back guarantee that starts on delivery and covers devices you've already used.
| Guarantee | What you get | Covers | Time limit |
|---|---|---|---|
| Holiday Price Guarantee | The price difference as store credit | Every vaporizer we sell, all brands | Bought Nov 11, 2026 – Jan 3, 2027 |
| Money-Back Guarantee | A refund, exchange or store credit | Eligible Zeus, Utillian, Tronian and LITL devices, opened or used | 30 or 100 days from delivery |
How It Works:
- If the price drops after your purchase, we’ll refund the difference in store credit.
- Credit can be used towards any vaporizer on our website.
How to claim
- Find the lower price for the same item on the TVape site you ordered from.
- Message us on live chat or at cs@tvape.com with your order number.
- Get your store credit. Use it on any vaporizer on our site.
Conditions
- The lower price must be on the TVape site you bought from. We don't match other retailers' prices.
- The difference is paid as store credit, not as a refund to your card.
- Open-box items, warranty replacements and manufacturer claims aren't covered.